Privacy policy

In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the terms and conditions as set out in the notice, you will not be able to make a report.

Remember that this channel is not intended for reporting emergencies.

The complaint channel is managed by Scoolinary (hereinafter, the COMPANY), using the Ithikios platform, owned by Digital Products Development SL, a company specialised in offering internal complaint channel management systems for companies. Ithikios guarantees security and confidentiality for the purpose of the contracted processing.

Below, we show you the basic information about how we treat your personal data:

1.- Data controller

The party responsible for the processing of this site is Scoolinary SL (hereinafter Scoolinary), with address at Calle Batle Carbonell 7 casa 25, Bendinat, CP 07181, Illes Balears, Spain.

VAT NUMBER: B-16671653

E-mail: [email protected] 

2.- Data object of treatment and origin

They will be:

- your contact details, if you provide them (name and surname, e-mail, telephone)

- name and position of the persons to be reported in the complaint

- information (regardless of its nature) of the reported facts.

3.- Purpose of the processing and Legitimation

In accordance with current legislation on data protection, the Company informs you that your personal data will be collected and processed for the purposes of:

- Analyzing, processing and investigating the facts communicated confidentially.

- Managing the query you submit to us.

- Exchanging information with the aim of complementing your request.

- Interviewing you to clarify the reported facts, if appropriate.

Our legitimate interest is to ensure compliance with policies and regulations and/or applicable legislation.

4.- Recipients of transfers

Those required by law, service providers in their capacity as data processors and other group companies, if they are involved in the facts; your anonymity will always be preserved.

No data will be passed on to other third parties, unless legally obliged to do so. Also, in the course of an investigation it may be necessary for us to share the facts. 

5.- Recipient of international transfers

Those derived from the processing of the complaint, question or concern to any other company of the group, as well as those derived from our relationship with the supplier that manages the Complaints Channel with the guarantees set out in the Privacy Policy.

6.- Rights of the interested parties

Access, rectification, deletion or oblivion, limitation, portability, opposition and the right to lodge complaints with the supervisory authorities.